Privacy Policy

Last updated: 15 July 2025



1. Who we are

This website—withcollab.com (the “Site”)—is operated by BERBEST LIMITED, Room 511, 5/F, Ming Sang Industrial Bldg, 19-21 Hing Yip St, Kwun Tong, Hong Kong (“Collab,” “we,” “us,” or “our”).
Questions? Email us at privacy@withcollab.com.


2. Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you:

  • visit the Site,
  • apply to join Collab,
  • enter into an NDA or other agreement with us, or
  • otherwise interact with our services (collectively, the “Services”).


3. Data we collect

Category


Examples


Source


Account & Contact Data

name, job title, business email, phone, billing address

provided by you

Business & Due-Diligence Data

company legal name, registration docs, revenue ranges, customer counts

provided by you or publicly available filings

Usage Data

IP address, device type, pages viewed, time on site, clicks

collected automatically via cookies & similar tech

Payment Data

last four digits of card, transaction IDs, subscription status (no full card stored on our servers)

our payment processor (Stripe or equivalent)

Communications

emails, support chats, feedback forms

provided by you


We do not knowingly solicit data from children under 16.


4. How we use your data

Purpose


Lawful Basis (GDPR)


Evaluate membership applications & conduct due diligence

Performance of a contract; Legitimate interest

Provide & improve the Services

Performance of a contract; Legitimate interest

Facilitate partner introductions & track revenue-share outcomes

Performance of a contract

Billing, accounting, and tax compliance

Legal obligation

Respond to inquiries & support requests

Legitimate interest

Send service-related or marketing emails (opt-out anytime)

Consent (for marketing); Legitimate interest (transactional)

Detect and prevent fraud or misuse

Legitimate interest; Legal obligation


We do not sell personal information and have no intent to do so.


5. Sharing & disclosure

We share data only as needed with:

  • vetted partners after you authorise an introduction;
  • our payment processor;
  • professional advisers (lawyers, accountants);
  • service providers (cloud hosting, email, analytics) under strict confidentiality;
  • regulators or law-enforcement if legally required;
  • another entity in connection with a merger, acquisition, or asset sale (you will be notified).


6. International transfers

Your data may be stored or processed outside your jurisdiction (e.g., EU, US, HK). We rely on:

  • Standard Contractual Clauses (SCCs) for EU transfers;
  • UK IDTA for UK transfers;
  • contractual and technical safeguards to keep data secure.


7. Retention

We keep data only as long as necessary:

  • Account & Business Data — while you remain a member plus 5 years (for audit/ tax).
  • Payment Records — 7 years (legal obligation).
  • Marketing Opt-in — until you opt out.
  • Cookies — see Section 11.


8. Your rights

  • Access / Copy your data
  • Correct inaccurate data
  • Erase (where legally permitted)
  • Restrict or object to processing
  • Port data to another service
  • Opt out of marketing at any time

EU/UK residents may lodge a complaint with their local supervisory authority. California residents have CCPA/CPRA rights (we do not sell personal info, so “Do Not Sell” link is not required).


9. Security

We use industry-standard TLS encryption, role-based access controls, regular penetration testing, and data-minimisation practices. No method is 100 % secure, but we take reasonable measures to protect your data.


10. Third-party links

The Site may link to external sites (e.g., partner pages). We are not responsible for their privacy practices—review their policies separately.


11. Cookies & similar tech

We use:

  • Essential cookies – site functionality;
  • Analytics cookies (e.g., Google Analytics) – aggregated usage stats;
  • Preference cookies – remember language/region.

Most browsers let you block cookies; some features may break if you do.


12. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Site with a new “Last updated” date. Continued use of the Services after such changes constitutes acceptance.


13. Contact us

Email: privacy@withcollab.com
Postal: BERBEST LIMITED, Room 511, 5/F, Ming Sang Industrial Bldg, 19-21 Hing Yip St, Kwun Tong, Hong Kong